Privacy Policy

Effective Date: April 30, 2026

Last Revised: April 30, 2026

This Privacy Policy describes how Melané Psychiatry & Wellness, PLLC (“Melané,” “we,” “us,” or “our”) collects, uses, and protects information submitted through our website. This website is intended for general informational purposes, appointment inquiries, and patient communication facilitation. Protected health information (“PHI”) should not be submitted through website contact forms unless specifically directed through a secure HIPAA-compliant platform.

1. Information We Collect

When you visit our website or submit information through contact or inquiry forms, we may collect:

Name
Email address
Phone number
General messages or appointment inquiries
Technical information such as IP address, browser type, device information, and website activity via cookies/analytics tools

2. How We Use Your Information

We may use collected information to:

Respond to inquiries and appointment requests
Contact you regarding scheduling or services
Send appointment reminders or administrative communications
Improve website functionality and user experience
Maintain security and integrity of website operations

3. Consent to Communications

By submitting your contact information through our website and/or checking any applicable consent box, you consent to receive communications from Melané Psychiatry & Wellness via phone, text message, email, and other electronic means regarding appointments, services, and practice-related communications. Message and data rates may apply. You may opt out of text communications at any time by replying STOP or by contacting us directly.

4. Protection of Information

We implement reasonable administrative, technical, and physical safeguards designed to protect information submitted through our website. Please note that no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Service Providers

We may utilize third-party vendors and platforms for website hosting, scheduling, analytics, forms, payment processing, or communications. Such vendors may have access to information as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security measures. We do not sell your personal information to third parties.

6. Cookies and Analytics

Our website may use cookies and analytics technologies to:

Understand website traffic and visitor behavior
Improve functionality and performance
Enhance user experience

You may disable cookies through your browser settings; however, certain site features may not function properly.

7. Age Restrictions

Melané Psychiatry & Wellness provides services to individuals 18 years of age and older. We do not knowingly collect personal information through our website from individuals under 18 years of age.

8. HIPAA Notice

Melané Psychiatry & Wellness is a HIPAA-covered healthcare provider. While general website contact forms may not be intended for submission of protected health information, any PHI collected in the course of treatment is protected in accordance with HIPAA and applicable state privacy laws. A full Notice of Privacy Practices is available upon request and through the patient portal.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

10. Contact Information

Melané Psychiatry & Wellness, PLLC

Phone: 901-249-0239

Email: support@melanewellness.com

Website: www.melanewellness.com.

This Privacy Policy is effective as of April 30, 2026. The most current version is always available at www.melanewellness.com.

The information on this website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment. Viewing this website or contacting Melané Psychiatry & Wellness does not establish a provider-patient relationship. Services are provided virtually and only in states where the provider is licensed. Melané Psychiatry & Wellness does not provide emergency or crisis services. If you are experiencing an emergency, call 911 or visit the nearest emergency room. Treatment, medications, and documentation are provided only when clinically appropriate. Please avoid submitting sensitive medical information through unsecured forms or email.